Privacy Policy

Last Updated: September 9th, 2024

1. Introduction

DineAmic Hospitality ("we," "our," "us") is committed to safeguarding the privacy of our users. This Privacy Policy (the “Policy”) outlines how we collect, use, and safeguard your information when you interact with us by visiting our restaurants, websites that hyperlink to this Policy, products, services, or otherwise (collectively, the “Services”). By using our Services, you consent to the use of information that is collected or submitted as described in this Policy. 

Our website and services are not intended for children under 13 years of age. No one under the age of 13 may provide any personal data to us. We do not knowingly collect personal data from children under 13. If you are under the age of 13, do not use or provide any personal data to us through our website or third-party service providers. If we learn we have collected or received personal data from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from a child under 13, please contact us.

2. Types of Personal Data We Collect

We may collect the following types of personal data, which may depend on the types of products or services you use:

• Contact and personal information: Name, email address, phone number, mailing address, social media handles.

• Payment or financial information: credit or debit card numbers.

• Online and technical information: Browser type, operating system, IP address, pages viewed, and the date and time of your visit.

• Unique IDs and account information: account numbers and system identifiers (username or login credentials).

• Demographic information: date of birth and age.

• Communications: communication details, like emails, text messages, and call logs.

• Internet and other network information: online browsing or internet search activity and your interactions with our websites, emails, or advertisements.

3. How we Collect Personal Data

We collect personal data about in you in various ways:

• When you share it directly with us. For example, when you make a reservation at one of our restaurants, conduct a transaction in-restaurant or online, participate in one of our loyalty programs, request customer service or contact us, or comment on one of our social media pages.

• When you interact with our websites. We may use automated technologies that collect information from you when you visit our websites or view our advertisements. For example, we use cookies (a tiny file stored on your computer’s browser) to tell us what browser and operating system you have, your IP address, and about your online browsing history.

• Obtained from external third-party sources. We may receive information about you from other sources to help us improve the quality or personalization of our services, increase the appeal and relevance of advertising, and to prevent and detect fraud. We may also obtain device or browsing information from third parties for marketing purposes.

4. Advertising and Analytics

We may allow others to provide analytics services and serve advertisements on our behalf across the web and in mobile apps. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in mobile apps, links clicked, and conversion information. This information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests about our Services, and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices. Your device may also include a feature (“Limit Ad Tracking” on iOS or “Opt Out of Interest-Based Ads” or “Opt Out of Ads Personalization” on Android) that allows you to opt out of having certain information collected through mobile apps used for behavioral advertising purposes.

5. How We Use Personal Data

We use your personal data for various purposes, including:

• Performing the Services for you and operating our business, like fulfilling purchases or other transactions, processing payment, or providing similar services.

• Responding to your inquiries and providing customer service.

• Sending you promotional materials and updates (if you have opted in to receive them).

• Improving our Site and services.

• Complying with legal obligations and recordkeeping and auditing.

• Legitimate business purposes that are compatible with the purpose of collecting your personal data and that are not prohibited by law.

• Understanding your interests and preferences.

• Engaging in fraud monitoring and prevention.

• Performing research and business analytics.

• Conducting business analysis, such as analytics, projections, identifying areas for operational improvement.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us understand how you interact with our Site. You can adjust your browser settings to refuse cookies or alert you when cookies are being used, but some features of the website may not function properly without them.

We use cookies to:

• Allow you to browse our website and use its features.

• To help us improve your experience when visiting our website.

• To learn more about the way you interact with content on our website.

• To remember your preferences and customize our website experience for you.

• To identify and resolve errors.

• To analyze how well our website is performing.

We use the following types of cookies:

• Strictly necessary cookies: these cookies allow the web page to load or provide some essential functionality without which the page would not work.

• Functional cookies: these cookies allow our website to remember your preferences, making it more efficient and use-friendly.

• Analytics cookies: these cookies tell us information about the performance of our website, including Google Analytics cookies that monitor the performance of our site, including the pages you visited and which links you clicked on. Our ability to use and share information collected by Google Analytics about your visits to our sites is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

• Targeting cookies: these cookies are known as “marketing” cookies. They track your online activity on our website to help advertisers deliver more relevant advertising to you or limit how many times you see an advertisement. These cookies can share that information with other organizations or advertisers. These are persistent cookies and are usually administered by third parties.

7. How we share Personal Data

We may share the categories of personal data described above with certain categories of third parties, such as:

• Within our corporate family of companies. 

• With third-party companies. We may share your personal data with our third-party vendors who assist us in operating our website and providing our services (e.g., payment processors and marketing partners who deliver our emails and marketing communications to you). We also disclose your personal data with our lawyers, auditors, consultants, information technology and security firms, and other service providers who help us run our business.

• With advertising, marketing and technology partners. We work with select third party advertising partners and may share your personal data with them to allow them to provide custom advertising, programs, and other services to you. For more information about your choices related to interest-based advertising, see the “Your Data Privacy Rights” section below. 

• Business transfers. If we merge, sell, or reorganize our business, we may disclose your personal data as part of that business arrangement. 

8. How we protect your personal data

We take your privacy seriously. That’s why we implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Where appropriate, these steps include technical measures like intrusion detection and prevention systems, unique and complex passwords, encryption, and firewalls. We also ensure that our employees are trained in data security and that they only have access to it on a need to know basis.

9. Your Data Privacy Rights

Under U.S. Privacy Laws, you may have the right (depending on your state of residency) to:

• Access and review the personal data we have collected about you, including the sources of the data and purposes for which it was collected (a “Categories Request”).

• Request corrections to any inaccurate or incomplete information.

• Request the deletion of your personal information (subject to certain legal obligations).

• Opt-out of receiving marketing communications. 

• Opt-out of 

• Not be discriminated against for exercising any of your privacy rights.

• To exercise these rights, please email us at: contact@dineamic.com

You can opt out of targeted advertising using our Cookie Preference Center.

As permitted by U.S. Privacy Laws, we may require certain requests you submit to us to be subject to identity verification process. We will not fulfill a request unless you have provided sufficient information to allow us to verify your identify and confirm you are the consumer about whom we collected the personal data at issue.

If we cannot verify you in respect of certain requests, such as if you do not provide the requested information, we will still take certain actions as required by certain U.S. Privacy Laws. For example:

If we cannot verify your deletion request, we will refer you to this Policy for a general description of our data practices. If we cannot verify your specific pieces request, we will treat it as a categories request.

California residents should refer to our California Privacy Notice.

10. Data Retention

We retain personal data for as long as needed or permitted in light of the purpose(s) for which it was collected and consistent with applicable law. We use the following criteria when determining our retention periods:

• The length of time we have an ongoing relationship with you and provide the Services to you (for example, the length of your tenancy);

• Whether there is a legal obligation that requires us to retain such personal data (for example, certain laws require us to keep records for a certain period of time); and 

• Other legal considerations (like litigation holds).

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website or services after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

DineAmic Hospitality

10 W Hubbard St., Suite 3W

Chicago, IL, 60654

312-527-1065

contact@dineamic.com